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FAQs: Subscriptions! Ask your questions here!

Re: FAQs: Subscriptions! Ask your questions here!

Postby ashalafar » Wed Mar 31, 2010 5:55 pm

Hi there, dumb question. I've got the visual roleplay subscription where you can read the stuff. I'm interested in trying out being a player. I tried to upgrade by selecting the radio button for the player subscription, but I'm getting a warning that says I'm going to be overlapping a preexisting subscription. What's that about?
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Re: FAQs: Subscriptions! Ask your questions here!

Postby blackshade10 » Wed Mar 31, 2010 7:39 pm

ashalafar wrote:Hi there, dumb question. I've got the visual roleplay subscription where you can read the stuff. I'm interested in trying out being a player. I tried to upgrade by selecting the radio button for the player subscription, but I'm getting a warning that says I'm going to be overlapping a preexisting subscription. What's that about?


You must first cancel your subscription as an observer and then upgrade to a player. If you upgrade to player now, it won't get rid of your other subscription, and you'll be paying for both.

If you paid all in one go, say, for 3 months at once, then you're pretty much out of luck I believe. You can still upgrade, but no refunds I would say. : p
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Re: FAQs: Subscriptions! Ask your questions here!

Postby ashalafar » Wed Mar 31, 2010 10:57 pm

Thank you for sorting that out!
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Re: FAQs: Subscriptions! Ask your questions here!

Postby Pasgen » Sun Apr 25, 2010 5:07 pm

Simple question: Can you download the daydream chapters after subscribing?
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Re: FAQs: Subscriptions! Ask your questions here!

Postby Kern » Mon Apr 26, 2010 7:57 pm

no
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Re: FAQs: Subscriptions! Ask your questions here!

Postby Pasgen » Mon Apr 26, 2010 8:15 pm

Kern wrote:no


Simple answer to a simple question. Got tired waiting so subscribed in the meantime and found out for myself, but thnx for answering. Now the next person who wonders won't have to look in vain for a simple answer :D
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Re: FAQs: Subscriptions! Ask your questions here!

Postby Roses Ablaze » Mon Apr 26, 2010 11:02 pm

I think being able to download Daydream would present too much a risk of people distributing it to friends who haven't paid.
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Re: FAQs: Subscriptions! Ask your questions here!

Postby tetine » Sun Jul 18, 2010 10:43 am

Hi,

I registered to the forum a few days ago, but it seems that I can't see all the sections of it. As an example, I don't have access to this space age related link (viewtopic.php?f=63&t=14585) which I got out of the chatbox. It just says "You are not authorised to read this forum.", which probably means that this topic does exist.
Since I'm mainly interessted in the space age story arc, it is kind of a problem =P

Does it have something to do with the nature of my subscription or is there a problem here?

Thanks

Another question: how do I cancel the "dreamer" subscription when I upgrade? I can cancel it with paypal but is it ok on Drowtales side?
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Re: FAQs: Subscriptions! Ask your questions here!

Postby Kern » Sun Jul 18, 2010 7:19 pm

Forum and drowtales subscriptions are two different system so you have to be added manually to the daydream group to view these threads. you're in now.
You can only cancel through your paypal account. It'd be nice if paypal were to give us more control.
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Re: FAQs: Subscriptions! Ask your questions here!

Postby tetine » Sun Jul 18, 2010 8:33 pm

Thanks, all works well now =)
I guess it's up to the subscribers to be careful, maybe paypal just chose security over flexibilty
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Re: FAQs: Subscriptions! Ask your questions here!

Postby Dansen » Fri Jul 23, 2010 8:29 pm

Hiya!
I want to use paypal but I think every month it'll deduct money from my card? And if this is true, if just want a month's worth of reading time do I have to cancel the payment on paypal before the month is up?
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Re: FAQs: Subscriptions! Ask your questions here!

Postby Lt Anders » Sat Jul 24, 2010 12:22 am

This may not be Exactly the way to do it, but it's how I do it.

1) Pay the monthly fee
2) get in confirmed and make sure i have access(should be instantaneous)
3) Cancel(remove) the subscription after step 2
3A) This is done via paypal side not DT side.

You still get your month and you don't have to worry about dealing with the remembrance of canceling the account later.

Hasn't failed me yet.
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Re: FAQs: Subscriptions! Ask your questions here!

Postby Dansen » Sun Jul 25, 2010 2:29 am

Ah, thank you very much! :3
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Re: FAQs: Subscriptions! Ask your questions here!

Postby nanamie » Wed Sep 29, 2010 11:56 pm

Hi! I'm thinking if getting a Dreamer suscription but I need something cleared up before hand...

I need to know if paying for a suscription is automatic and is taken from my personal account or do I have to pay for it manually each month?

Thank you for answering this and if there is already an answer let me know and I'll look for it ^_^ thank you very much.
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Re: FAQs: Subscriptions! Ask your questions here!

Postby Kern » Thu Sep 30, 2010 8:03 am

It's automatic until canceled. Unless you choose to prepay for a specific amount of months, then it is a one time payment.
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